Regulamin / Oferty pracy / Specjalista IT

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Specjalista IT

Numer referencyjny: ITZ/AL

The IT specialist supports all users in any kind of requests related to IT systems. He/She is in charge for installation and configuration of new hardware and software within the corporate guidelines.

Primary Responsibility:

  • ensure the highest levels of user service with a keen focus on helping people resolve issues and problems as the first point of contact at the Help Desk,
  • troubleshoot, or escalate issues as appropriate, in a timely manner while communicating clearly and proactively throughout the customer's experience until resolved,
  • provide support for Windows desktops, printers and mobile devices as well as application system environments locally at the Help Desk or remotely if needed,
  • instructs computer system users in the use of computer equipment and of computer applications; answers questions and assists in resolving problems regarding the methods and procedures for using computer applications,
  • installation of new hardware/software; installs, tests, and monitors the operation of computer hardware and software; configures hardware and software to meet needs,
  • do permission management in Microsoft Active Directory,
  • helping managing server infrastructure (Microsoft Windows servers, HP storage, VMware),
  • manage Microsoft SQL databases.

Required Skills:

  • BS degree in computer science,
  • experience in IT support,
  • hands on experience with Windows System Administration and in Microsoft Office,
  • experience in Active Directory permission management and management of Microsoft SQL databases (including basic scripting knowledge),
  • experience creating system documentation,
  • excellent troubleshooting and problem-solving skills,
  • excellent verbal and written communication skills in Polish,
  • good verbal and written communication skills in English.

Our client offers:

  • attractive compensation,
  • interesting and challenging job in an international company.