Strona główna/Oferty Pracy/IT support with German in Hungary

IT support with German in Hungary

Numer referencyjny: HDGH/BUD/PU
lokalizacja
Węgry / Budapeszt
kategoria
Absolwent / Student, Asystent/ Sekretarz, Back office, Recepcjonista, Specjalista IT, Specjalista ds. Wsparcia Technicznego/ Helpdesk/ Serwis, Obsługa Klienta

Responsibilities:

  • providing phone and mail support (e.g. password reset, MS Office support, printer problems, Internet access)
  • analyzing and solving reported problems,
  • monitoring, creating, prioritising and categorising tickets,
  • cooperation with other English-speaking support departments,
  • monitoring, tracking, resolving incidents and recovering data,
  • communicating a solution or workaround in German,
  • preparation and verification of reports on active users,
  • communication and escalation of tickets to second line support.

Candidate's profile:

  • you have a work permit,
  • upper-intermediate knowledge of English and German (min. B2),
  • written and verbal communication skills,
  • developed analytical and communication skills,
  • experience in customer service, technical/IT support will be asset,
  • good organisation of work, problem-solving attitude,
  • attention to detail.

Our Client offers:

  • annual bonus system,
  • opportunity for promotion,
  • full remote or hybrid working time system,
  • cafeteria package,
  • free medical services (Medic over package),
  • company life and accident insurance,
  • online trainings,
  • language course reimbursement after probation time,
  • All You can Move Sport pass + other discount fitness options,
  • team and company events,
  • easy to access location and fancy, modern office building in Budapest,
  • home office, office-based and hybrid work arrangements depending on region,
  • relocation cost-reimbursement divided to 12 months according to company policy.


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