Junior Support Consultant with Portuguese (Brazilian)
Numer referencyjny: DPG/MAS- lokalizacja
- cała Polska
- kategoria
- Specjalista ds. Wsparcia Technicznego / Helpdesk / Serwis, Customer Service Advisor SSC / BPO, Obsługa Klienta
Responsibilities:
- First point of contact for customers in Portuguese (Brazilian).
- Handling questions via email, phone, or chat.
- Providing basic IT and product support.
- Escalating more complex issues to senior teams.
- Ensuring positive customer experience.
- Working with international teams on daily operations.
Requirements:
- Portuguese (Brazilian) - fluent communication.
- English - good working level for internal communication.
- No prior experience required - full training provided.
- Open mindset, willingness to learn, problem-solving attitude.
- Availability for hybrid work (2 days per week in office).
- Nice to have: interest in IT tools, customer service experience.
Our client offers:
- Hybrid work - remote with only 2 days per week in the office.
- Competitive salary - tailored to skills and experience.
- Annual bonus - based on individual and team performance.
- Private medical care - access to specialists and preventive check-ups.
- Sports card - co-financing for activities (e.g. Multisport).
- Training budget - courses and certifications (e.g. project management, new technologies).
- Friendly company culture - innovative environment, opportunity to impact new products.
- Modern office - ergonomic workspace, relaxation areas, good location.
- Team events - regular integrations, company trips, well-being initiatives.
wszystkie oferty 1102
