Site Reliability Engineer - SRE

About the employer:

Our client is U.S. technology company that provides outsourcing and consulting services.

Requirements:

• proficiency in one or multiple common programming languages for general development purposes, such as Java or Python,
• hands-on involvement in aiding modern services and web applications within Linux and/or Windows environments,
• continual motivation to acquire knowledge in emerging technologies like DevOps platforms, Kubernetes, Docker, and similar advancements,
• past engagement in teamwork with Product, Test, DevOps, and Agile/Scrum teams,
• familiarity with and proficiency in using the command line in Linux/Unix and Windows environments,
• hands-on involvement in deploying, configuring, scaling, and managing containerized applications using Kubernetes and Docker,
• understanding of production support procedures, including incident/change/problem management, call triaging, and escalation protocols. Capability to create and sustain automation tools for aiding engineering and production support activities,
• providing customer support for escalated issues related to merchant applications, including challenges such as heightened latency, transactional issues, and features not functioning as intended,
• a mindset geared towards growth, characterized by curiosity and a passion for technologies, thriving on challenging projects with a global scope.

Responsibilities:

• autonomously contributes to strategies aimed at enhancing the support and functionality of applications,
• manages the support and stability of critical applications independently, requiring minimal guidance,
• examines moderately complex performance issues in applications that pose a threat to functionality, applying knowledge and tools to validate assumptions,
• assists in maintaining code and systems, while also influencing our internal standards to uphold scalability, security, and reusability,
• engages in cross-functional collaboration to bolster top-tier systems and software solutions, contributing to site reliability and performance across various technical offerings,
• actively participates in enhancing product quality, advancing service technology, and introducing new business flows within diverse agile squads,
• assist in maintaining robust and scalable products designed for a diverse range of customers, including end-user merchants, B2B, and business-to-government solutions,
• utilize innovative technologies to support the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology,
• sets a leadership example and provides informal mentoring to others, guiding them on best practices for configuring and troubleshooting software applications, systems, databases, and related devices.
  
   

Our client offers:

• contract of employment or a B2B contract,
• extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits,
• hybrid working model from office in Warsaw,
• training and continuous learning and certification opportunities,
• employee referral program.