Credit & Collections Process Junior Specialist with German

Location:

 Vacancies open in: Katowice, Kraków.

Responsibilities:

• monitor client accounts and contact them (via phone and email) regarding overdue payments,
• investigate and resolve unapplied payments,
• process refunds for overpaid amounts,
• update account status and track collection efforts,
• report on collections activities and accounts receivable status.

Requirements:

• fluent in German (C1 level) and English (B2 level),
• strong interpersonal skills and professional phone etiquette,
• excellent analytical and problem-solving abilities,
• basic knowledge of MS Office programs,
• bachelor's degree or currently a student.

  No previous experience is required. You'll be working alongside experts, with a focus on continuous learning supported by a variety of training programs to help you enhance your skills.

Our client offers:

• practical benefits: Access private healthcare through Medicover, with additional packages available on preferential terms, along with life insurance and 40+ options,
• hybrid working model: Combine office work with flexible home office options, equipped with a home office package,
• early support through Buddy Programs: Learn on the job alongside experts,
• training opportunities: Access more than 70 training programs with certification opportunities. You also get free access to Education First language courses.