Customer Advisor with Norwegian

Location:

 Vacancie open in: Warsaw, Mazowieckie

Responsibilities:

• Providing support to customers in Norwegian via phone, email and chat - ensuring a high standard of service and a positive user experience.
• Technical support for users of streaming platforms - resolving technical issues in real time.
• Professional and empathetic approach to customers - effectively resolving complaints and building trust and satisfaction.
• Serving individual (B2C) and business (B2B) customers as the first point of contact for product and service issues.
• Shift work from Mon-Fri 8:00-20:00, Sat-Sun. 10:00-18:00.

Requirements:

• Teamwork skills and a positive attitude - open to cooperation, a sense of humor and a creative approach to problem solving.
• Strong customer orientation - putting the customer's needs first in every interaction.
• Fluency in Norwegian (min. C1 level) and good knowledge of English (min. B2 level).
• Well-developed administrative and technical skills - proficient in digital environment.
• Welcome: experience in working with CRM systems.

Benefits:

• Private medical care, life insurance, MyBenefit cafeteria and additional social benefits.
• Participation in comprehensive training programs and acquisition of new competencies.
• Opportunity for rapid promotion and professional development in a dynamic and supportive environment.
• Cooperation with people from different countries and cultures, fostering exchange of experience and personal development.