Import Expert - Asian Market

Location:

 Vacancy open in Kraków, Małopolska.

Responsibilities:

• Actively participate in negotiations with shipping lines, including coordination under the company’s own freight contracts.
• Plan and coordinate container shipments from Asia, ensuring timely and cost-effective transport.
• Prepare complete documentation for customs clearance, in compliance with relevant import/export regulations.
• Maintain ongoing communication with Asian suppliers and logistics partners regarding shipments and all required customs documentation.
• Plan container deliveries to company warehouses or directly to customers, in coordination with warehouse managers and sales representatives.
• Prepare product labeling and sticker documentation in accordance with market requirements.
• Translate operational or product-related documentation into Polish as needed.
• Manage and monitor all payments related to container orders and deliveries, ensuring timely processing and accuracy.
• Process and verify transport invoices in the Comarch ERP system, ensuring correct allocation and reporting.
• In case of official inspections, present all necessary documentation and manage regulatory compliance procedures.
• Handle communications with Asian intermediaries regarding quotations and complaint resolutions.
• Manage claims and issue resolution with shipping lines, particularly in cases of container damage or transport discrepancies.
• (Optional) Occasional travel to Asia to strengthen supplier relationships and oversee supply chain operations on-site.

Requirements:

• 2+ years of experience in international logistics, import coordination, or supply chain operations - preferably with a focus on the Asian market.
• Proven track record in managing container shipments, including handling customs documentation and coordinating with global shipping lines.
• Experience in resolving transport-related claims and handling complaint processes with international partners.
• Strong understanding of import/export regulations, customs procedures, and international shipping documentation.
• Excellent organizational and planning skills, with the ability to coordinate deliveries and manage multiple shipments simultaneously.
• Detail-oriented approach to document preparation, invoice processing, and compliance control.
• Strong communication skills for coordinating with suppliers, freight forwarders, and internal departments (warehouse, sales, finance).
• Ability to negotiate and manage vendor relationships in a multicultural environment.
• Proficiency in Comarch ERP or similar enterprise resource planning systems.
• Solid knowledge of Microsoft Office (especially Excel).
• Ability to translate technical or product-related documents into Polish.
• Willingness to travel occasionally to Asia (1 - 2 times per year, if needed).
• Problem-solving mindset and ability to act independently in dynamic environments.
• Knowledge of labeling requirements and product marking standards is a plus.
• English and Polish - minimum C1 level (required for daily communication and documentation).

Benefits:

• Private medical care - comprehensive healthcare coverage for your well-being.
• Sports and wellness support - access to a variety of fitness and recreational facilities.
• Convenient commute options - company location accessible by a dedicated bus route, with free on-site parking available.