Inside Sales Support Associate with German

Responsibilities:

• Follow up on inbound leads and make outbound cold calls and emails
• Identify key players and generate interest in potential clients
• Support building training curriculum & Work Instructions
• Build and maintain strong relationships with clients to encourage trust and loyalty
• Interact with the internal and external team via e-mail/phone/CRM Tools
• Interact effectively with upstream and downstream teams

Requirements:

• 1 -2 years of experience in a BPO environment
• Good understanding of Supply Chain management
• Experience with Salesforce.com or similar CRM tools preferred
• Excellent German (min. C1) & good English (min. B1)
• Bachelor’s degree
• Experience in working on ERP systems & proficient MS Excel
• Comfortable making many calls per day
• Good written & oral communication skills with internal customers.
• Good knowledge on KPI’s and SLA’s

Our client offers:

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance

• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week) or remote in Poland